Real cases
For each one: sector, how long it took, what was broken, what fixed it and what changed.
Zara Home
Logistics · About 200 employees · 6 months · AutomationsA logistics centre with recurring incidents, failing network equipment and a network that fell short.
What was broken
At the logistics centre incidents kept recurring, network equipment kept failing and the network infrastructure was not enough.
What was done
For six months we ran IT support for the centre. We extended the network and documented its map, organised the servers, tuned the databases and adjusted the handheld terminals. In human resources we automated clocking in and out.
What changed
The centre’s network was extended and stopped going down, and clocking in stopped being done by hand.
Built with: MySQL · Custom CRM · Microsoft Visio · Cisco
The service behind it: Automations
Europastry
Bakery industry · 100 employees at the factory · 1 month · IT ConsultingA factory of a hundred people with no IT department.
What was broken
The factory, with a hundred people, had no IT department.
What was done
The consulting was understanding what the factory needed; the IT support was carrying it out. The documentation was written in Obsidian.
What changed
The factory was left with a clear structure and fewer errors.
Built with: Cisco · MariaDB · Obsidian
The service behind it: IT Consulting
CORPME
Public administration · 1 year · IT SupportThe databases of each registry, with a backup that performed poorly and too few staff.
What was broken
The backup performed poorly and there were not enough staff.
What was done
For a year we managed the databases of each registry and gave technical support to internal users.
What changed
The databases improved and the internal application takes less time to load.
Built with: MySQL · SQL Server
The service behind it: IT Support
Ecofar Productos
Pharmaceutical company · 60 employees · 4 weeks · IT ConsultingSixty people and no IT department: every failure started with working out whose job it was to look at it.
What was broken
Sixty people at work and no IT department. There was no architecture either: machines and systems had been added as the need arose.
What was done
We built the department from scratch: who does what, where things live and how you ask for help. On that base we built the infrastructure: Windows Server and SQL Server for daily use, virtualisation instead of more physical machines, and containers for what was worth isolating. We digitised processes that lived in no system and documented the infrastructure as it was built.
What changed
The company went from improvising every incident to knowing who to ask. Four weeks later there was a department running and documented infrastructure.
Built with: Windows Server · SQL Server · Virtualisation · Containers
The service behind it: IT Consulting
Hades Financials
Financial services firm · USA · 6 employees · Ongoing relationship · IT SupportA six-person accountancy firm with no maintenance and backups that looked configured but did not restore.
What was broken
The backups were listed as configured and did not work: nobody had ever checked them. Nor were there scripts for the tasks somebody repeated every week.
What was done
We reorganised their IT structure so it could be maintained for years. Devices moved to management with MDM and Apple Business Manager, so a new laptop configures itself, and we wrote the weekly tasks as Python scripts. We set up a Linux server running the firm’s own language models, so it could use them without client data leaving the firm.
What changed
The backups went from showing as configured to being checked by restoring them. What depended on nobody touching anything came to depend on something maintainable. The relationship is still open.
Built with: Python · Linux · MDM · Apple Business Manager · Self-hosted language models
The service behind it: IT Support
QUIADSA
Chemical industry · 200 employees · Ongoing relationship · Software DevelopmentTwo hundred people in a chemical plant with no technology structure and nobody to build the software it needed.
What was broken
With no clear technology structure, decisions about what to buy and what to build were taken one at a time, and production data stayed wherever it landed.
What was done
Consulting decides what gets done, in what order and what is not worth doing. Internal development is written to fit in Python and Go, with SQL Server behind it and containers to deploy it, on open source software and with Git and GitHub. Maintenance covers what is already running.
What changed
Technology decisions stopped being taken one at a time, and production data that used to be lost started being collected. The relationship is still open.
Built with: Python · Go · SQL Server · Containers · Git · GitHub · Open source software
The service behind it: Software Development
Driving school
300 employees · 1 month · CybersecurityThree hundred people and no training: the most likely way in was a click in the wrong place.
What was broken
Three hundred people and no training at all. The most likely way in is somebody clicking where they should not. The company already ran internal cybersecurity audits, with no training behind them.
What was done
We trained the staff in two things at once. The cybersecurity half was phishing simulations built with Gophish and other attack simulation tools, using messages like the ones people were going to receive. The artificial intelligence half was teaching people to use language models, Copilot and Claude among them, knowing what must never leave the company.
What changed
Their internal cybersecurity audits came back with better results. Training does not stop a fraudulent message from arriving; it changes how many get opened.
Built with: Gophish · Attack simulation · Copilot · Claude
The service behind it: Cybersecurity
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Tell us about your situation
All of these projects started the same way: by looking at what was there. If this sounds like your situation, tell us.
Tell us what’s broken+34 600 237 257info@isitechconsulting.com